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Experts Exchange Website Review & Ratings + Experts Exchange Coupons

Experts Exchange : Products & Services

Experts Exchange is a technology help website. Our experts are real people with real-world technology experience from around the globe. If you've got a technology problem big or small they can help you solve it. Experts Exchange has more than 3 million proven technology solutions, which means you just might find your answer with a quick search. If you can't find the exact answer you're looking for, ask Experts Exchange’s exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional, usually in 45 minutes or less. A complete list of their service and information can be found in their official website.

Experts Exchange : Company Background

Experts-Exchange went live in October 1996. The first question asked was for a "Case sensitive Win31 HTML Editor". The owner of this site is Randy Redberg. Experts-Exchange went bankrupt in 2001 after venture capitalists moved the company to San Mateo, CA, and was brought back largely through the efforts of unpaid volunteers.

Experts Exchange : Customer Feedback & Reviews

Experts-Exchange is a membership-based online "ask an expert" site for computer and IT related questions. Their Question Wizard will guide you through the steps and best practices for submitting your question. They have customers like ebay, Toyota, IBM, Sony, Dell, Chevron. User reviews from the official website describe it to be top notch and that it was the best among all technology based solution sites. Kenny Red of eBay said “any time I’ve been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solutions to the problem.”

People provide mixed reaction on Experts-Exchange. Most of them are not happy with them. People say Experts-Exchange’s rate is very high and also they don’t pay to their experts. Some of them are pleased with their solution but the number is very little. “Experts Exchange is an excellent web site that offers an online community of technology experts that share their knowledge. I have been using this web site and am very happy about it. Please let me share this experience with you” said by a customer of Experts-Exchange in reviewstream.com. There are lots of reviews about them can be found in trustlink.org, trustpilot.com.  securitygarden.blogspot.com provides a brief description and reviews about Experts-Exchange.

Experts Exchange : Business Credibility & Trustworthiness

Experts-Exchange is an online leader offering consumer purchase requests and marketing resources to car dealers and manufacturers. Their BBB rating is A+ (On a scale of A+ to F). This rating can be found in Better Business Bureau official site. This site featured in newspapers like the New York Times, USA Today.

Experts Exchange : Website Popularity & Google Ranking

Experts-Exchange is an online business company, so this company relies greatly on bringing traffic to its website to boost their sales. Upon checking its traffic statistics in alexa, results show that in the past month, it is ranked as #4,473 globally, and #1,866 in the India. Google Page Rank gave this site 6 out of 10 (with 10 being the highest). So it’s clear that Experts-Exchange is pretty popular and checked by peoples all over the world regularly.

Experts Exchange : Social Media Presence

Experts-Exchange’s official website is very informative and regularly updated. Experts-Exchange has a lively appearance in social media like Facebook, Google+, and Twitter etc.

Experts-Exchange‘s facebook account is updated regularly, and has lots of features. As of January 14, 2013, their FaceBook page has a total of 7,872 likes.

As of January 14, 2013 Experts-Exchange’s Twitter account has 20,540 followers. This account is regularly updated with latest news and feature.

Experts Exchange : Website Security & Safety

Upon running a Google  diagnostic test on Experts-Exchange’s official website, it is found that the site is not listed as suspicious nor has it exhibited malicious activity within the past 90 days. Suspicious content was never found on this site within the past 90 days. It is said to be safe for browsing. Experts-Exchange also uses a secure connection (https://) upon taking your personal and billing information when buying directly from their website.

Experts Exchange : Pricing & Packages

Experts Exchange maintains an active an passionate community of technology experts. These are real people with real-world technology experience from around the globe: Microsoft MVPs, IT consultants and many more. They provide a 30 day free trial period where you get full access to our premium membership plan so you can experience the value of the service before making a purchase. For premier membership they charge $12.95/month and for Business Account they charge $99.95/month.

Experts Exchange : Shipping Rates & Policies

Shipping is not applicable.

Experts Exchange : Payment Methods Accepted

Experts Exchange does not offer a lot of payment methods. You only have the option of choosing credit card as your payment method. When paying via credit card, they only accept VISA, MasterCard and American Express. You are ensured, however, that all of your information is safe and secure with them.

Experts Exchange : Returns, Refunds & Exchange Policy

They do not have a return and refund policy at the moment.Experts Exchange’s goal is to save you time while improving your productivity and enabling you to develop new skills. Learn how to fix problems yourself with assistance from some of the world's most elite technology professionals. Experts Exchange will do everything for the betterment of your business. But if you are not happy or satisfied with their service you can contact them. Then they will change their strategy and will follow different technique.

Experts Exchange : Product images & screenshots
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